Travelage

Privacy Policy

Privacy Policy

At [Travelage ], we are committed to protecting the privacy and confidentiality of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms outlined in this policy.

Information We Collect:

  • Personal Information: When you make a booking or inquire about our services, we may collect personal information such as your name, email address, phone number, and billing details. We use this information to fulfill your requests, communicate with you, and provide the best possible customer service.
  • Non-Personal Information: We may collect non-personal information such as your IP address, browser type, device information, and website usage data. This information helps us analyze trends, administer our website, improve our services, and enhance the overall user experience.

Use of Information:

  • Service Delivery: We use your personal information to process your bookings, provide the requested services, and communicate important updates or changes regarding your itinerary.
  • Marketing and Communication: With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our services, special offers, or new destinations. You have the option to opt-out of these communications at any time.
  • Internal Operations: We may use your information for internal purposes such as data analysis, research, and improving our website and services. This helps us enhance the user experience and tailor our offerings to better meet your needs.

Information Sharing:

  • Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers may include hotels, airlines, transportation companies, and travel insurance providers. We ensure that they adhere to strict privacy and security standards.
  • Legal Requirements: We may disclose your personal information if required to do so by law, legal processes, or governmental authorities.
  • Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, misuse, loss, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
  • Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
  • Links to Third-Party Websites: Our website may contain links to third-party websites that are not controlled or operated by us. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
  • Updates to Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date. It is your responsibility to review the policy periodically for any updates.
  • Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [Customer support at Travelage 9810622217].

We may also use your Personal Information for several reasons including but not limited to:

  • confirm your reservations with respective service providers;
  • keep you informed of the transaction status;
  • send booking confirmations either via sms or Whatsapp or any other messaging service;
  • send any updates or changes to your booking(s);
  • allow our customer service to contact you, if necessary;
  • customize the content of our website, mobile site and mobile app;
  • request for reviews of products or services or any other improvements;
  • send verification message(s) or email(s);
  • validate/authenticate your account and to prevent any misuse or abuse.
  • contact you on your birthday/anniversary to offer a special gift or offer.
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